---
title: 'Resetting a forgotten password'
description: 'How to reset a forgotten password from the login screen or by asking your Lab administrator.'
url: https://www.medialab.co/support/troubleshooting/login-issues/resetting-a-forgotten-password
---

# Resetting a forgotten password

If you’ve forgotten your password:

1. On the login screen, click **Forgot your password?**
2. Enter your username and email address.
3. You’ll receive an email with a unique link to reset your password.

You can also ask your Lab administrator to reset it for you. If you’re unsure who that is, contact our service desk for assistance.