[{"data":1,"prerenderedAt":890},["ShallowReactive",2],{"support-article-\u002Fsupport\u002Fapi-403-forbidden-on-multipart-requests":3,"support-nav-articles":385,"support-search-articles":770},{"id":4,"title":5,"applyEmail":6,"author":7,"authorRole":6,"body":8,"category":370,"company":6,"compareAfterItems":6,"compareAfterTitle":6,"compareBeforeItems":6,"compareBeforeTitle":6,"compareText":6,"compareTitle":6,"date":371,"department":6,"description":372,"employmentType":6,"extension":373,"featured":374,"galleryDescription":6,"galleryImages":6,"galleryLabel":6,"galleryTitleAccent":6,"galleryTitleText":6,"heroDescription":6,"heroImage":6,"image":6,"industry":6,"isOpen":374,"location":6,"logoSrc":6,"meta":375,"navigation":377,"path":378,"productDescription":6,"productFeatures":6,"productItemsFeatured":374,"productLabel":6,"productStatus":6,"productTitleAccent":6,"productTitleText":6,"productUrl":6,"quoteAttribution":6,"quoteText":6,"rawbody":379,"readTime":6,"salaryRange":6,"sections":6,"seo":380,"sitemap":381,"snapshotCampaign":6,"snapshotCompany":6,"snapshotDeployment":6,"snapshotFeaturedVoices":6,"snapshotFounded":6,"snapshotHistory":6,"snapshotKeyOutput":6,"snapshotLocation":6,"snapshotProblem":6,"snapshotScale":6,"snapshotSize":6,"stem":382,"subcategory":383,"tag":6,"titleHtml":6,"videoUrl":6,"whatsnextHeadingHtml":6,"whatsnextNum":6,"whatsnextParagraphs":6,"workplaceType":6,"__hash__":384},"content\u002Fsupport\u002Fapi-403-forbidden-on-multipart-requests.md","API Error: 403 Forbidden on POST Requests with form-data",null,"MediaLab Team",{"type":9,"value":10,"toc":366},"minimark",[11,41,55,60,66,118,132,136,142,170,254,265,343,356,362],[12,13,14,15,19,20,24,25,28,29,32,33,36,37,40],"p",{},"If your integration gets a ",[16,17,18],"strong",{},"403 Forbidden"," response on a ",[21,22,23],"code",{},"POST"," or ",[21,26,27],{},"PUT"," request to the MediaLab API, while ",[21,30,31],{},"GET"," requests such as ",[21,34,35],{},"\u002Fapi\u002Fuser\u002Finfo"," work fine, the request body is most likely sent as ",[21,38,39],{},"multipart\u002Fform-data",".",[12,42,43,44,46,47,50,51,54],{},"For security reasons, MediaLab only accepts ",[21,45,39],{}," requests on the dedicated upload endpoints. Regular API calls, including ",[21,48,49],{},"POST \u002Fapi\u002Fupload\u002Fid",", must send their parameters as ",[21,52,53],{},"application\u002Fx-www-form-urlencoded",". A multipart request to a regular API endpoint is rejected before it reaches the API, so you get a plain 403 page instead of a JSON error.",[56,57,59],"h3",{"id":58},"why-this-happens","Why this happens",[12,61,62,63,65],{},"Many HTTP clients use ",[21,64,39],{}," by default when you add body fields:",[67,68,69,80,93,109],"ul",{},[70,71,72,75,76,79],"li",{},[16,73,74],{},"Postman"," – the ",[16,77,78],{},"form-data"," body option.",[70,81,82,75,85,88,89,92],{},[16,83,84],{},"curl",[21,86,87],{},"-F"," \u002F ",[21,90,91],{},"--form"," option.",[70,94,95,98,99,102,103,24,106,40],{},[16,96,97],{},"JavaScript"," – passing a ",[21,100,101],{},"FormData"," object to ",[21,104,105],{},"fetch",[21,107,108],{},"XMLHttpRequest",[70,110,111,75,114,117],{},[16,112,113],{},"PHP \u002F Guzzle",[21,115,116],{},"multipart"," request option.",[12,119,120,121,123,124,127,128,131],{},"None of the regular API endpoints need multipart. Creating an upload with ",[21,122,49],{}," only sends parameters such as ",[21,125,126],{},"folder_id"," and ",[21,129,130],{},"autofinish",". The file itself is uploaded afterwards to the upload URLs returned in the response.",[56,133,135],{"id":134},"how-to-resolve","How to Resolve",[12,137,138,139,141],{},"Send the same parameters as ",[21,140,53],{},":",[67,143,144,156],{},[70,145,146,148,149,151,152,155],{},[16,147,74],{}," – change the body type from ",[16,150,78],{}," to ",[16,153,154],{},"x-www-form-urlencoded",". You can keep the same keys and values.",[70,157,158,160,161,88,164,167,168,141],{},[16,159,84],{}," – use ",[21,162,163],{},"-d",[21,165,166],{},"--data"," instead of ",[21,169,87],{},[171,172,177],"pre",{"className":173,"code":174,"language":175,"meta":176,"style":176},"language-bash shiki shiki-themes github-light github-dark","curl -X POST https:\u002F\u002F\u003Cyour-medialab-domain>\u002Fapi\u002Fupload\u002Fid \\\n  -H \"Authorization: Bearer \u003Caccess_token>\" \\\n  -d folder_id=1234 \\\n  -d autofinish=false\n","bash","",[21,178,179,218,229,243],{"__ignoreMap":176},[180,181,184,187,191,195,198,202,205,209,212,215],"span",{"class":182,"line":183},"line",1,[180,185,84],{"class":186},"sScJk",[180,188,190],{"class":189},"sj4cs"," -X",[180,192,194],{"class":193},"sZZnC"," POST",[180,196,197],{"class":193}," https:\u002F\u002F",[180,199,201],{"class":200},"szBVR","\u003C",[180,203,204],{"class":193},"your-medialab-domai",[180,206,208],{"class":207},"sVt8B","n",[180,210,211],{"class":200},">",[180,213,214],{"class":193},"\u002Fapi\u002Fupload\u002Fid",[180,216,217],{"class":189}," \\\n",[180,219,221,224,227],{"class":182,"line":220},2,[180,222,223],{"class":189},"  -H",[180,225,226],{"class":193}," \"Authorization: Bearer \u003Caccess_token>\"",[180,228,217],{"class":189},[180,230,232,235,238,241],{"class":182,"line":231},3,[180,233,234],{"class":189},"  -d",[180,236,237],{"class":193}," folder_id=",[180,239,240],{"class":189},"1234",[180,242,217],{"class":189},[180,244,246,248,251],{"class":182,"line":245},4,[180,247,234],{"class":189},[180,249,250],{"class":193}," autofinish=",[180,252,253],{"class":189},"false\n",[67,255,256],{},[70,257,258,160,260,167,263,141],{},[16,259,97],{},[21,261,262],{},"URLSearchParams",[21,264,101],{},[171,266,270],{"className":267,"code":268,"language":269,"meta":176,"style":176},"language-js shiki shiki-themes github-light github-dark","await fetch('https:\u002F\u002F\u003Cyour-medialab-domain>\u002Fapi\u002Fupload\u002Fid', {\n  method: 'POST',\n  headers: { Authorization: 'Bearer \u003Caccess_token>' },\n  body: new URLSearchParams({ folder_id: '1234', autofinish: 'false' }),\n})\n","js",[21,271,272,289,300,311,337],{"__ignoreMap":176},[180,273,274,277,280,283,286],{"class":182,"line":183},[180,275,276],{"class":200},"await",[180,278,279],{"class":186}," fetch",[180,281,282],{"class":207},"(",[180,284,285],{"class":193},"'https:\u002F\u002F\u003Cyour-medialab-domain>\u002Fapi\u002Fupload\u002Fid'",[180,287,288],{"class":207},", {\n",[180,290,291,294,297],{"class":182,"line":220},[180,292,293],{"class":207},"  method: ",[180,295,296],{"class":193},"'POST'",[180,298,299],{"class":207},",\n",[180,301,302,305,308],{"class":182,"line":231},[180,303,304],{"class":207},"  headers: { Authorization: ",[180,306,307],{"class":193},"'Bearer \u003Caccess_token>'",[180,309,310],{"class":207}," },\n",[180,312,313,316,319,322,325,328,331,334],{"class":182,"line":245},[180,314,315],{"class":207},"  body: ",[180,317,318],{"class":200},"new",[180,320,321],{"class":186}," URLSearchParams",[180,323,324],{"class":207},"({ folder_id: ",[180,326,327],{"class":193},"'1234'",[180,329,330],{"class":207},", autofinish: ",[180,332,333],{"class":193},"'false'",[180,335,336],{"class":207}," }),\n",[180,338,340],{"class":182,"line":339},5,[180,341,342],{"class":207},"})\n",[67,344,345],{},[70,346,347,349,350,353,354,40],{},[16,348,113],{}," – use the ",[21,351,352],{},"form_params"," request option instead of ",[21,355,116],{},[12,357,358,359,361],{},"After this change, the request reaches the API and you get a normal JSON response. If you still get a 403 after switching to ",[21,360,154],{},", please contact MediaLab's service desk and include the endpoint, the time of the request and the response you received.",[363,364,365],"style",{},"html pre.shiki code .sScJk, html code.shiki .sScJk{--shiki-default:#6F42C1;--shiki-dark:#B392F0}html pre.shiki code .sj4cs, html code.shiki .sj4cs{--shiki-default:#005CC5;--shiki-dark:#79B8FF}html pre.shiki code .sZZnC, html code.shiki .sZZnC{--shiki-default:#032F62;--shiki-dark:#9ECBFF}html pre.shiki code .szBVR, html code.shiki .szBVR{--shiki-default:#D73A49;--shiki-dark:#F97583}html pre.shiki code .sVt8B, html code.shiki .sVt8B{--shiki-default:#24292E;--shiki-dark:#E1E4E8}html .default .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}html.dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}",{"title":176,"searchDepth":220,"depth":220,"links":367},[368,369],{"id":58,"depth":231,"text":59},{"id":134,"depth":231,"text":135},"troubleshooting","29-10-2026","Why API calls sent as multipart\u002Fform-data get a 403 Forbidden, and how to send them as application\u002Fx-www-form-urlencoded instead.","md",false,{"socialmedia":376},{"title":5,"description":176,"image":176,"url":176},true,"\u002Fsupport\u002Fapi-403-forbidden-on-multipart-requests","---\ntitle: 'API Error: 403 Forbidden on POST Requests with form-data'\ndescription: 'Why API calls sent as multipart\u002Fform-data get a 403 Forbidden, and how to send them as application\u002Fx-www-form-urlencoded instead.'\ndate: 29-10-2026\nauthor: MediaLab Team\ncategory: troubleshooting\nsubcategory: integration\nsocialmedia:\n  title: 'API Error: 403 Forbidden on POST Requests with form-data'\n  description: ''\n  image: ''\n  url: ''\n---\n\nIf your integration gets a **403 Forbidden** response on a `POST` or `PUT` request to the MediaLab API, while `GET` requests such as `\u002Fapi\u002Fuser\u002Finfo` work fine, the request body is most likely sent as `multipart\u002Fform-data`.\n\nFor security reasons, MediaLab only accepts `multipart\u002Fform-data` requests on the dedicated upload endpoints. Regular API calls, including `POST \u002Fapi\u002Fupload\u002Fid`, must send their parameters as `application\u002Fx-www-form-urlencoded`. A multipart request to a regular API endpoint is rejected before it reaches the API, so you get a plain 403 page instead of a JSON error.\n\n### Why this happens\n\nMany HTTP clients use `multipart\u002Fform-data` by default when you add body fields:\n\n- **Postman** – the **form-data** body option.\n- **curl** – the `-F` \u002F `--form` option.\n- **JavaScript** – passing a `FormData` object to `fetch` or `XMLHttpRequest`.\n- **PHP \u002F Guzzle** – the `multipart` request option.\n\nNone of the regular API endpoints need multipart. Creating an upload with `POST \u002Fapi\u002Fupload\u002Fid` only sends parameters such as `folder_id` and `autofinish`. The file itself is uploaded afterwards to the upload URLs returned in the response.\n\n### How to Resolve\n\nSend the same parameters as `application\u002Fx-www-form-urlencoded`:\n\n- **Postman** – change the body type from **form-data** to **x-www-form-urlencoded**. You can keep the same keys and values.\n- **curl** – use `-d` \u002F `--data` instead of `-F`:\n\n```bash\ncurl -X POST https:\u002F\u002F\u003Cyour-medialab-domain>\u002Fapi\u002Fupload\u002Fid \\\n  -H \"Authorization: Bearer \u003Caccess_token>\" \\\n  -d folder_id=1234 \\\n  -d autofinish=false\n```\n\n- **JavaScript** – use `URLSearchParams` instead of `FormData`:\n\n```js\nawait fetch('https:\u002F\u002F\u003Cyour-medialab-domain>\u002Fapi\u002Fupload\u002Fid', {\n  method: 'POST',\n  headers: { Authorization: 'Bearer \u003Caccess_token>' },\n  body: new URLSearchParams({ folder_id: '1234', autofinish: 'false' }),\n})\n```\n\n- **PHP \u002F Guzzle** – use the `form_params` request option instead of `multipart`.\n\nAfter this change, the request reaches the API and you get a normal JSON response. If you still get a 403 after switching to `x-www-form-urlencoded`, please contact MediaLab's service desk and include the endpoint, the time of the request and the response you received.\n",{"title":5,"description":372},{"loc":378},"support\u002Fapi-403-forbidden-on-multipart-requests","integration","m5ctka0Rxk3ElcNmFtelTV9teopm39poi-cNfi0QkZw",[386,391,394,399,403,406,407,411,414,418,421,424,427,431,435,438,441,444,448,453,457,460,463,466,469,473,477,480,483,486,490,494,498,502,505,508,511,514,518,521,525,528,532,536,539,543,546,550,553,556,559,562,565,568,571,574,577,580,583,586,589,592,595,599,602,606,609,612,615,619,622,625,628,631,634,637,640,643,646,649,652,655,658,661,664,667,670,673,676,679,682,685,688,691,695,698,701,704,707,710,713,716,719,722,725,728,731,734,737,740,743,746,749,752,755,758,761,764,767],{"path":387,"title":388,"category":389,"subcategory":390},"\u002Fsupport\u002Fadding-a-personal-signature","Adding a personal 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users","user-management",{"path":412,"title":413,"category":397,"subcategory":398},"\u002Fsupport\u002Fautomatic-metadata-from-exif-data","Automatic metadata from Exif data",{"path":415,"title":416,"category":389,"subcategory":417},"\u002Fsupport\u002Fbilling-adjust-subscription","Adjust subscription","billing",{"path":419,"title":420,"category":389,"subcategory":417},"\u002Fsupport\u002Fbilling-usage","Usage and Billing",{"path":422,"title":423,"category":389,"subcategory":390},"\u002Fsupport\u002Fbranding","Branding",{"path":425,"title":426,"category":389,"subcategory":390},"\u002Fsupport\u002Fbranding-kits","Branding Kits",{"path":428,"title":429,"category":397,"subcategory":430},"\u002Fsupport\u002Fcaptions","Captions & Transcriptions","review-and-approve",{"path":432,"title":433,"category":397,"subcategory":434},"\u002Fsupport\u002Fchanging-the-thumbnail-or-preview-image-of-a-video","Changing the thumbnail or preview image of a video","organizing-media",{"path":436,"title":437,"category":397,"subcategory":430},"\u002Fsupport\u002Fchoosing-the-right-bitrate-for-your-video","Choosing the right bitrate for your video",{"path":439,"title":440,"category":370,"subcategory":383},"\u002Fsupport\u002Fcloud-storage-s3-and-azure-issues","Cloud storage (S3 & Azure) issues",{"path":442,"title":443,"category":397,"subcategory":402},"\u002Fsupport\u002Fcloud-storage-support-s3-and-azure","Cloud storage support (S3 and Azure)",{"path":445,"title":446,"category":397,"subcategory":447},"\u002Fsupport\u002Fcollecting-media-with-upload-link","Collecting media with Upload Link","uploading",{"path":449,"title":450,"category":451,"subcategory":452},"\u002Fsupport\u002Fcomments-collaboration-tools","Comments and collaboration tools","onboarding","user-guide",{"path":454,"title":455,"category":389,"subcategory":456},"\u002Fsupport\u002Fconnecting-an-existing-media-lab-account-to-single-sign-on-sso","Connecting an existing MediaLab account to single sign-on (SSO)","account-settings",{"path":458,"title":459,"category":397,"subcategory":402},"\u002Fsupport\u002Fconnecting-media-lab-to-adobe-premiere-pro-via-ftp","Connecting MediaLab to Adobe Premiere Pro via FTP",{"path":461,"title":462,"category":397,"subcategory":402},"\u002Fsupport\u002Fconnecting-media-lab-to-cuttingroom","Connecting MediaLab to CuttingRoom",{"path":464,"title":465,"category":397,"subcategory":402},"\u002Fsupport\u002Fcors-configuration-for-s3-and-azure","CORS configuration for S3 and Azure",{"path":467,"title":468,"category":389,"subcategory":390},"\u002Fsupport\u002Fdark-mode","Dark Mode",{"path":470,"title":471,"category":389,"subcategory":472},"\u002Fsupport\u002Fdata-processing-agreement","Data Processing Agreement","security",{"path":474,"title":475,"category":476,"subcategory":476},"\u002Fsupport\u002Fdeployment-dedicated-platform","Dedicated Platform","deployment",{"path":478,"title":479,"category":476,"subcategory":476},"\u002Fsupport\u002Fdeployment-hybrid-cloud-platform","Hybrid Cloud Platform Deployment",{"path":481,"title":482,"category":476,"subcategory":476},"\u002Fsupport\u002Fdeployment-on-premise-platform","On-Premise Platform Deployment",{"path":484,"title":485,"category":451,"subcategory":452},"\u002Fsupport\u002Fdownloading-files","Downloading files",{"path":487,"title":488,"category":397,"subcategory":489},"\u002Fsupport\u002Fdownloading-media","Downloading media","downloading",{"path":491,"title":492,"category":451,"subcategory":493},"\u002Fsupport\u002Fdownloading-ml-connect","Downloading files with MediaLab Connect","desktop-app",{"path":495,"title":496,"category":370,"subcategory":497},"\u002Fsupport\u002Fdownloading-shared-files-without-browser-prompts","Downloading shared files without browser 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Something went wrong.”","error",{"path":519,"title":520,"category":397,"subcategory":402},"\u002Fsupport\u002Ffile-catalyst-support","FileCatalyst support",{"path":522,"title":523,"category":451,"subcategory":524},"\u002Fsupport\u002Ffind-login-page","Finding your MediaLab login page","login",{"path":526,"title":527,"category":451,"subcategory":524},"\u002Fsupport\u002Ffirst-time-sso-login","First-Time login using single sign-on (SSO)",{"path":529,"title":530,"category":389,"subcategory":531},"\u002Fsupport\u002Ffolder-deletion-is-limited-to-administrators","Folder deletion is limited to administrators","roles-permissions",{"path":533,"title":534,"category":370,"subcategory":535},"\u002Fsupport\u002Fftp-could-not-write-to-transfer-socket","FTP Error: “Could Not Write to Transfer Socket: EPIPE”","upload-processing",{"path":537,"title":538,"category":370,"subcategory":535},"\u002Fsupport\u002Fimage-colors-look-different-after-upload","Image colors look different after 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