---
title: 'Uploading files via FTP'
description: 'How to create and configure an FTP upload profile to send files directly into a folder in MediaLab.'
url: https://www.medialab.co/support/core/uploading/uploading-files-via-ftp
---

# Uploading files via FTP

FTP upload profiles allow files to be sent directly into MediaLab.
To let MediaLab pull files from your FTP server, we recommend setting up a [Pull profile](https://www.medialab.co/support/core/integrations/pull-add-on) instead.

<ul class="content-gallery">
    <li>
        <img src="/images/content/help-center/support-pull-1.jpg" alt="FTP upload">
    </li>
    <li>
        <img src="/images/content/help-center/support-pull-2.jpg" alt="FTP upload step 1">
    </li>
    <li>
        <img src="/images/content/help-center/support-pull-3.jpg" alt="FTP upload step 2">
    </li>
    <li>
        <img src="/images/content/help-center/support-pull-4.jpg" alt="FTP upload step 3">
    </li>
    <li>
        <img src="/images/content/help-center/support-pull-5.jpg" alt="FTP upload step 4">
    </li>
    <li>
        <img src="/images/content/help-center/support-pull-6.jpg" alt="FTP upload step 5">
    </li>
</ul>

### Creating an FTP Upload Profile

1. Go to **Settings → FTP Upload**.
2. Click **+ (Add)** and name your new profile (e.g., _Avid import_).
3. Click **Edit** to configure details:
   - _(Administrators only)_ Select the user that owns the profile. This user will be listed as the uploader and must have access to the target folder.
   - Choose which users should receive notifications when files are uploaded.
   - Select the target folder where new files will be stored.
   - Set your folder strategy.
4. Click **Save** to confirm changes.
5. Click **Activate** to enable the profile.

A dialog will display your FTP login details (server, username, and password). **Be sure to save the password** — it cannot be retrieved later.

You can now use the provided FTP details in your FTP client to upload files into MediaLab.

**Note:** You must have **uploader rights**, and the **Pull add-on** must be enabled for your Lab. Contact support if it is not available.
