[{"data":1,"prerenderedAt":539},["ShallowReactive",2],{"support-article-/support/restricting-download-access":3,"support-nav-articles":88,"support-search-articles":432},{"id":4,"title":5,"author":6,"authorRole":7,"body":8,"category":75,"date":76,"description":14,"extension":77,"featured":78,"image":7,"meta":79,"navigation":81,"path":82,"readTime":7,"seo":83,"sitemap":84,"stem":85,"subcategory":86,"tag":7,"__hash__":87},"content/support/restricting-download-access.md","Restricting download access","MediaLab Team",null,{"type":9,"value":10,"toc":68},"minimark",[11,15,20,46,50,53],[12,13,14],"p",{},"When sharing a file in MediaLab, you can control whether recipients are able to download the source file and/or the preview file.",[16,17,19],"h3",{"id":18},"how-to-restrict-downloads","How to Restrict Downloads",[21,22,23,36,43],"ul",{},[24,25,26,27,31,32,35],"li",{},"Tick or untick the ",[28,29,30],"strong",{},"Download source"," and ",[28,33,34],{},"Download preview"," options when creating your share link.",[24,37,38,39,42],{},"If both options are unticked, no ",[28,40,41],{},"Download"," button will appear on the share page.",[24,44,45],{},"Recipients will still be able to view or stream the media online.",[16,47,49],{"id":48},"more-information","More Information",[12,51,52],{},"Download restrictions work differently depending on the file type. For details, see:",[21,54,55,62],{},[24,56,57],{},[58,59,61],"a",{"href":60},"/support/core/sharing/restricting-access-to-the-source-file","Restricting Access to the Source File",[24,63,64],{},[58,65,67],{"href":66},"/support/core/sharing/restricting-download-access-to-previews","Restricting Download Access to Previews",{"title":69,"searchDepth":70,"depth":70,"links":71},"",2,[72,74],{"id":18,"depth":73,"text":19},3,{"id":48,"depth":73,"text":49},"core","7-11-2025","md",false,{"socialmedia":80},{"title":5,"description":69,"image":69,"url":69},true,"/support/restricting-download-access",{"title":5,"description":14},{"loc":82},"support/restricting-download-access","sharing","A0ljNgJdEMMJIcuev1SzDKw7CIHM_yxYuuAdVCa9ees",[89,94,97,101,105,110,114,117,121,124,128,131,135,138,141,144,148,153,157,160,163,166,169,172,176,180,183,186,189,192,195,199,202,206,209,213,217,220,224,227,231,234,237,240,243,246,249,252,255,258,261,264,268,271,275,278,281,285,289,292,296,299,302,305,306,309,312,315,318,321,324,327,330,333,336,339,342,345,348,351,354,357,360,363,366,369,372,375,378,381,384,387,390,393,396,399,402,405,408,411,414,417,420,423,426,429],{"path":90,"title":91,"category":92,"subcategory":93},"/support/adding-a-personal-signature","Adding a personal signature","account","branding",{"path":95,"title":96,"category":92,"subcategory":93},"/support/adding-a-watermark","Adding a watermark",{"path":98,"title":99,"category":75,"subcategory":100},"/support/adding-custom-metadata-to-files","Adding custom metadata to files","metadata",{"path":102,"title":103,"category":75,"subcategory":104},"/support/adding-extra-file-formats-to-an-existing-file","Adding extra file formats to an existing file","integrations",{"path":106,"title":107,"category":108,"subcategory":109},"/support/adobe-premiere-pro-and-avid-integration-issues","Adobe Premiere Pro & AVID integration issues","troubleshooting","integration",{"path":111,"title":112,"category":92,"subcategory":113},"/support/automatic-login-for-users","Automatic login for users","user-management",{"path":115,"title":116,"category":75,"subcategory":100},"/support/automatic-metadata-from-exif-data","Automatic metadata from Exif data",{"path":118,"title":119,"category":92,"subcategory":120},"/support/billing-adjust-subscription","Adjust subscription","billing",{"path":122,"title":123,"category":92,"subcategory":120},"/support/billing-usage","Usage and Billing",{"path":125,"title":126,"category":75,"subcategory":127},"/support/captions","Captions & Transcriptions","review-and-approve",{"path":129,"title":130,"category":92,"subcategory":93},"/support/changing-the-look-of-the-share-page","Changing the look of the share page",{"path":132,"title":133,"category":75,"subcategory":134},"/support/changing-the-thumbnail-or-preview-image-of-a-video","Changing the thumbnail or preview image of a video","organizing-media",{"path":136,"title":137,"category":75,"subcategory":127},"/support/choosing-the-right-bitrate-for-your-video","Choosing the right bitrate for your video",{"path":139,"title":140,"category":108,"subcategory":109},"/support/cloud-storage-s3-and-azure-issues","Cloud storage (S3 & Azure) issues",{"path":142,"title":143,"category":75,"subcategory":104},"/support/cloud-storage-support-s3-and-azure","Cloud storage support (S3 and Azure)",{"path":145,"title":146,"category":75,"subcategory":147},"/support/collecting-media-with-upload-link","Collecting media with Upload Link","uploading",{"path":149,"title":150,"category":151,"subcategory":152},"/support/comments-collaboration-tools","Comments and collaboration tools","onboarding","user-guide",{"path":154,"title":155,"category":92,"subcategory":156},"/support/connecting-an-existing-media-lab-account-to-single-sign-on-sso","Connecting an existing MediaLab account to single sign-on (SSO)","account-settings",{"path":158,"title":159,"category":75,"subcategory":104},"/support/connecting-media-lab-to-adobe-premiere-pro-via-ftp","Connecting MediaLab to Adobe Premiere Pro via FTP",{"path":161,"title":162,"category":75,"subcategory":104},"/support/cors-configuration-for-s3-and-azure","CORS configuration for S3 and Azure",{"path":164,"title":165,"category":92,"subcategory":93},"/support/customize-outgoing-emails","Customize outgoing emails",{"path":167,"title":168,"category":92,"subcategory":93},"/support/dark-mode","Dark Mode",{"path":170,"title":171,"category":151,"subcategory":152},"/support/downloading-files","Downloading files",{"path":173,"title":174,"category":151,"subcategory":175},"/support/downloading-ml-connect","Downloading files with MediaLab Connect","desktop-app",{"path":177,"title":178,"category":108,"subcategory":179},"/support/downloading-shared-files-without-browser-prompts","Downloading shared files without browser prompts","general-faqs",{"path":181,"title":182,"category":75,"subcategory":86},"/support/dynamic-watermarking","Secure your media with dynamic watermarking",{"path":184,"title":185,"category":75,"subcategory":134},"/support/editing-thumbnails","Editing thumbnails",{"path":187,"title":188,"category":75,"subcategory":86},"/support/embedding-a-video-on-your-website","Embedding a video on your website",{"path":190,"title":191,"category":75,"subcategory":104},"/support/embedding-multiple-videos-on-a-webpage-without-overlapping-playback","Embedding multiple videos on a webpage without overlapping playback",{"path":193,"title":194,"category":75,"subcategory":86},"/support/enabling-public-access-to-media-lab","Enabling public access to MediaLab",{"path":196,"title":197,"category":108,"subcategory":198},"/support/error-oops-something-went-wrong","Error: “Oops! Something went wrong.”","error",{"path":200,"title":201,"category":75,"subcategory":104},"/support/file-catalyst-support","FileCatalyst support",{"path":203,"title":204,"category":151,"subcategory":205},"/support/find-login-page","Finding your MediaLab login page","login",{"path":207,"title":208,"category":151,"subcategory":205},"/support/first-time-sso-login","First-Time login using single sign-on (SSO)",{"path":210,"title":211,"category":92,"subcategory":212},"/support/folder-deletion-is-limited-to-administrators","Folder deletion is limited to administrators","roles-permissions",{"path":214,"title":215,"category":108,"subcategory":216},"/support/ftp-could-not-write-to-transfer-socket","FTP Error: “Could Not Write to Transfer Socket: EPIPE”","upload-processing",{"path":218,"title":219,"category":108,"subcategory":216},"/support/image-colors-look-different-after-upload","Image colors look different after upload",{"path":221,"title":222,"category":108,"subcategory":223},"/support/increasing-video-playback-quality-in-media-lab","Increasing video playback quality in MediaLab","playback",{"path":225,"title":226,"category":151,"subcategory":175},"/support/installing-logging-ml-connect","Installing and logging in to MediaLab Connect",{"path":228,"title":229,"category":151,"subcategory":230},"/support/introduction-to-medialab","Introduction to MediaLab","intro",{"path":232,"title":233,"category":108,"subcategory":216},"/support/inverted-colors-in-uploaded-images","Inverted colors in uploaded images",{"path":235,"title":236,"category":108,"subcategory":216},"/support/large-image-uploaded-without-preview","Large image uploaded without preview",{"path":238,"title":239,"category":151,"subcategory":152},"/support/loggin-in-as-user","Logging in as user",{"path":241,"title":242,"category":151,"subcategory":152},"/support/managing-notifications","Managing notifications",{"path":244,"title":245,"category":75,"subcategory":147},"/support/maximum-file-size","Maximum file size",{"path":247,"title":248,"category":75,"subcategory":86},"/support/maximum-views-setting-for-shared-media","Maximum views setting for shared media",{"path":250,"title":251,"category":151,"subcategory":175},"/support/medialab-connect","MediaLab Connect",{"path":253,"title":254,"category":108,"subcategory":109},"/support/metadata-and-workflow-integration-issues","Metadata & workflow integration issues",{"path":256,"title":257,"category":151,"subcategory":175},"/support/ml-connect-file-integrity","Verifying the integrity of MediaLab Connect installation files",{"path":259,"title":260,"category":108,"subcategory":109},"/support/ml-connect-integration-issues","ML Connect integration issues",{"path":262,"title":263,"category":151,"subcategory":175},"/support/ml-connect-release-notes","ML Connect - release notes",{"path":265,"title":266,"category":151,"subcategory":267},"/support/mobile-access","Accessing MediaLab on a mobile device","mobile-access",{"path":269,"title":270,"category":92,"subcategory":120},"/support/object-storage-billing","Object storage billing",{"path":272,"title":273,"category":151,"subcategory":274},"/support/organizing-files-and-folders","Organizing files and folders","getting-started",{"path":276,"title":277,"category":75,"subcategory":104},"/support/pull-add-on","Pull add-on",{"path":279,"title":280,"category":75,"subcategory":104},"/support/push-add-on","Push add-on",{"path":282,"title":283,"category":108,"subcategory":284},"/support/recovering-a-forgotten-username","Recovering a forgotten username","login-issues",{"path":286,"title":287,"category":75,"subcategory":288},"/support/recreate-feature","Recreate feature","downloading",{"path":290,"title":291,"category":75,"subcategory":104},"/support/remote-destinations","Cloud connections",{"path":293,"title":294,"category":92,"subcategory":295},"/support/reporting-a-security-issue","Reporting a security issue","security",{"path":297,"title":298,"category":92,"subcategory":295},"/support/reporting-abuse","Reporting abuse",{"path":300,"title":301,"category":108,"subcategory":284},"/support/resetting-a-forgotten-password","Resetting a forgotten password",{"path":303,"title":304,"category":75,"subcategory":86},"/support/restricting-access-to-the-source-file","Restricting access to the source file",{"path":82,"title":5,"category":75,"subcategory":86},{"path":307,"title":308,"category":75,"subcategory":86},"/support/restricting-download-access-to-previews","Restricting download access to previews",{"path":310,"title":311,"category":75,"subcategory":127},"/support/reviewing-approving","Review & Approve",{"path":313,"title":314,"category":75,"subcategory":86},"/support/revoking-sent-emails-or-share-links","Revoking sent emails or share links",{"path":316,"title":317,"category":75,"subcategory":86},"/support/rss-feed-support","RSS feed support",{"path":319,"title":320,"category":75,"subcategory":147},"/support/setting-the-target-folder-for-pull-uploads","Setting the target folder for pull uploads",{"path":322,"title":323,"category":75,"subcategory":104},"/support/setting-up-a-watch-folder","Setting up a watch folder",{"path":325,"title":326,"category":75,"subcategory":86},"/support/share-emails-transcoding","Share emails are waiting for transcoding to complete",{"path":328,"title":329,"category":92,"subcategory":113},"/support/shared-accounts","Shared accounts",{"path":331,"title":332,"category":75,"subcategory":86},"/support/sharing-a-file-on-facebook-or-twitter","Sharing a file on Facebook or Twitter",{"path":334,"title":335,"category":75,"subcategory":86},"/support/sharing-files-in-media-lab","Sharing files in MediaLab",{"path":337,"title":338,"category":151,"subcategory":152},"/support/sharing-files-links","Sharing files and links",{"path":340,"title":341,"category":75,"subcategory":86},"/support/sharing-folders-in-media-lab","Sharing folders in MediaLab",{"path":343,"title":344,"category":151,"subcategory":274},"/support/sharing-media","Sharing your media",{"path":346,"title":347,"category":151,"subcategory":205},"/support/sso-setup-for-owners","Single sign-on (SSO) setup for owners",{"path":349,"title":350,"category":75,"subcategory":288},"/support/support-for-multiple-audio-streams","Support for multiple audio streams",{"path":352,"title":353,"category":75,"subcategory":147},"/support/supported-file-types","Supported file types",{"path":355,"title":356,"category":75,"subcategory":288},"/support/supported-video-formats-for-transcoding","Supported video formats for transcoding",{"path":358,"title":359,"category":75,"subcategory":134},"/support/tracking-activity-in-medialab","Tracking Activity in MediaLab",{"path":361,"title":362,"category":108,"subcategory":216},"/support/troubleshooting-file-upload-failures","Troubleshooting file upload failures",{"path":364,"title":365,"category":108,"subcategory":109},"/support/troubleshooting-ftp-udp-uploads","Troubleshooting FTP/UDP uploads",{"path":367,"title":368,"category":108,"subcategory":284},"/support/troubleshooting-single-sign-on-sso-login-issues","Troubleshooting single sign-on (SSO) login issues",{"path":370,"title":371,"category":151,"subcategory":274},"/support/upload-first-file","Uploading your first file",{"path":373,"title":374,"category":108,"subcategory":216},"/support/upload-speed-and-estimated-upload-times","Upload speed and estimated upload times",{"path":376,"title":377,"category":75,"subcategory":147},"/support/upload-times-for-videos","Upload times for videos",{"path":379,"title":380,"category":75,"subcategory":147},"/support/uploading-a-video-without-transcoding","Uploading a video without transcoding",{"path":382,"title":383,"category":151,"subcategory":152},"/support/uploading-files","Uploading files",{"path":385,"title":386,"category":75,"subcategory":147},"/support/uploading-files-via-ftp","Uploading files via FTP",{"path":388,"title":389,"category":92,"subcategory":212},"/support/user-access-to-folders","User access to folders",{"path":391,"title":392,"category":92,"subcategory":212},"/support/user-flags","User flags",{"path":394,"title":395,"category":92,"subcategory":212},"/support/user-levels-in-media-lab","User levels in MediaLab",{"path":397,"title":398,"category":92,"subcategory":212},"/support/user-roles","User roles",{"path":400,"title":401,"category":75,"subcategory":147},"/support/using-ftp-to-upload-or-download-files","Using FTP to upload or download files",{"path":403,"title":404,"category":75,"subcategory":134},"/support/using-the-context-menu","Using the context menu",{"path":406,"title":407,"category":75,"subcategory":104},"/support/video-embed-options","Video embed options",{"path":409,"title":410,"category":75,"subcategory":100},"/support/viewing-exif-metadata","Viewing Exif metadata",{"path":412,"title":413,"category":151,"subcategory":274},"/support/viewing-media","Viewing media in MediaLab",{"path":415,"title":416,"category":151,"subcategory":152},"/support/viewing-previewing-media","Viewing and previewing media",{"path":418,"title":419,"category":75,"subcategory":127},"/support/viewing-timecodes-in-video","Viewing timecodes in video",{"path":421,"title":422,"category":108,"subcategory":216},"/support/why-audio-files-appear-in-the-audio-queue","Why audio files appear in the audio queue",{"path":424,"title":425,"category":108,"subcategory":216},"/support/why-free-space-doesnt-increase-after-deleting-files","Why free space doesn’t increase after deleting files",{"path":427,"title":428,"category":108,"subcategory":216},"/support/why-videos-appear-in-the-video-queue","Why videos appear in the video queue",{"path":430,"title":431,"category":151,"subcategory":274},"/support/working-with-metadata","Working with metadata",[433,434,435,436,437,438,439,440,441,442,443,444,445,446,447,448,449,450,451,452,453,454,455,456,457,458,459,460,461,462,463,464,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,498,499,500,501,502,503,504,505,506,507,508,509,510,511,512,513,514,515,516,517,518,519,520,521,522,523,524,525,526,527,528,529,530,531,532,533,534,535,536,537,538],{"path":90,"title":91,"category":92,"subcategory":93},{"path":95,"title":96,"category":92,"subcategory":93},{"path":98,"title":99,"category":75,"subcategory":100},{"path":102,"title":103,"category":75,"subcategory":104},{"path":106,"title":107,"category":108,"subcategory":109},{"path":111,"title":112,"category":92,"subcategory":113},{"path":115,"title":116,"category":75,"subcategory":100},{"path":118,"title":119,"category":92,"subcategory":120},{"path":122,"title":123,"category":92,"subcategory":120},{"path":125,"title":126,"category":75,"subcategory":127},{"path":129,"title":130,"category":92,"subcategory":93},{"path":132,"title":133,"category":75,"subcategory":134},{"path":136,"title":137,"category":75,"subcategory":127},{"path":139,"title":140,"category":108,"subcategory":109},{"path":142,"title":143,"category":75,"subcategory":104},{"path":145,"title":146,"category":75,"subcategory":147},{"path":149,"title":150,"category":151,"subcategory":152},{"path":154,"title":155,"category":92,"subcategory":156},{"path":158,"title":159,"category":75,"subcategory":104},{"path":161,"title":162,"category":75,"subcategory":104},{"path":164,"title":165,"category":92,"subcategory":93},{"path":167,"title":168,"category":92,"subcategory":93},{"path":170,"title":171,"category":151,"subcategory":152},{"path":173,"title":174,"category":151,"subcategory":175},{"path":177,"title":178,"category":108,"subcategory":179},{"path":181,"title":182,"category":75,"subcategory":86},{"path":184,"title":185,"category":75,"subcategory":134},{"path":187,"title":188,"category":75,"subcategory":86},{"path":190,"title":191,"category":75,"subcategory":104},{"path":193,"title":194,"category":75,"subcategory":86},{"path":196,"title":197,"category":108,"subcategory":198},{"path":200,"title":201,"category":75,"subcategory":104},{"path":203,"title":204,"category":151,"subcategory":205},{"path":207,"title":208,"category":151,"subcategory":205},{"path":210,"title":211,"category":92,"subcategory":212},{"path":214,"title":215,"category":108,"subcategory":216},{"path":218,"title":219,"category":108,"subcategory":216},{"path":221,"title":222,"category":108,"subcategory":223},{"path":225,"title":226,"category":151,"subcategory":175},{"path":228,"title":229,"category":151,"subcategory":230},{"path":232,"title":233,"category":108,"subcategory":216},{"path":235,"title":236,"category":108,"subcategory":216},{"path":238,"title":239,"category":151,"subcategory":152},{"path":241,"title":242,"category":151,"subcategory":152},{"path":244,"title":245,"category":75,"subcategory":147},{"path":247,"title":248,"category":75,"subcategory":86},{"path":250,"title":251,"category":151,"subcategory":175},{"path":253,"title":254,"category":108,"subcategory":109},{"path":256,"title":257,"category":151,"subcategory":175},{"path":259,"title":260,"category":108,"subcategory":109},{"path":262,"title":263,"category":151,"subcategory":175},{"path":265,"title":266,"category":151,"subcategory":267},{"path":269,"title":270,"category":92,"subcategory":120},{"path":272,"title":273,"category":151,"subcategory":274},{"path":276,"title":277,"category":75,"subcategory":104},{"path":279,"title":280,"category":75,"subcategory":104},{"path":282,"title":283,"category":108,"subcategory":284},{"path":286,"title":287,"category":75,"subcategory":288},{"path":290,"title":291,"category":75,"subcategory":104},{"path":293,"title":294,"category":92,"subcategory":295},{"path":297,"title":298,"category":92,"subcategory":295},{"path":300,"title":301,"category":108,"subcategory":284},{"path":303,"title":304,"category":75,"subcategory":86},{"path":82,"title":5,"category":75,"subcategory":86},{"path":307,"title":308,"category":75,"subcategory":86},{"path":310,"title":311,"category":75,"subcategory":127},{"path":313,"title":314,"category":75,"subcategory":86},{"path":316,"title":317,"category":75,"subcategory":86},{"path":319,"title":320,"category":75,"subcategory":147},{"path":322,"title":323,"category":75,"subcategory":104},{"path":325,"title":326,"category":75,"subcategory":86},{"path":328,"title":329,"category":92,"subcategory":113},{"path":331,"title":332,"category":75,"subcategory":86},{"path":334,"title":335,"category":75,"subcategory":86},{"path":337,"title":338,"category":151,"subcategory":152},{"path":340,"title":341,"category":75,"subcategory":86},{"path":343,"title":344,"category":151,"subcategory":274},{"path":346,"title":347,"category":151,"subcategory":205},{"path":349,"title":350,"category":75,"subcategory":288},{"path":352,"title":353,"category":75,"subcategory":147},{"path":355,"title":356,"category":75,"subcategory":288},{"path":358,"title":359,"category":75,"subcategory":134},{"path":361,"title":362,"category":108,"subcategory":216},{"path":364,"title":365,"category":108,"subcategory":109},{"path":367,"title":368,"category":108,"subcategory":284},{"path":370,"title":371,"category":151,"subcategory":274},{"path":373,"title":374,"category":108,"subcategory":216},{"path":376,"title":377,"category":75,"subcategory":147},{"path":379,"title":380,"category":75,"subcategory":147},{"path":382,"title":383,"category":151,"subcategory":152},{"path":385,"title":386,"category":75,"subcategory":147},{"path":388,"title":389,"category":92,"subcategory":212},{"path":391,"title":392,"category":92,"subcategory":212},{"path":394,"title":395,"category":92,"subcategory":212},{"path":397,"title":398,"category":92,"subcategory":212},{"path":400,"title":401,"category":75,"subcategory":147},{"path":403,"title":404,"category":75,"subcategory":134},{"path":406,"title":407,"category":75,"subcategory":104},{"path":409,"title":410,"category":75,"subcategory":100},{"path":412,"title":413,"category":151,"subcategory":274},{"path":415,"title":416,"category":151,"subcategory":152},{"path":418,"title":419,"category":75,"subcategory":127},{"path":421,"title":422,"category":108,"subcategory":216},{"path":424,"title":425,"category":108,"subcategory":216},{"path":427,"title":428,"category":108,"subcategory":216},{"path":430,"title":431,"category":151,"subcategory":274},1777658353877]