[{"data":1,"prerenderedAt":140},["ShallowReactive",2],{"customer-story-festivate":3},{"id":4,"title":5,"author":6,"authorRole":6,"bafAfterItems":7,"bafAfterTitle":8,"bafBeforeItems":9,"bafBeforeTitle":10,"bafTitle":11,"body":12,"category":6,"company":95,"date":96,"description":97,"extension":98,"featured":99,"galleryDescription":100,"galleryImages":101,"galleryLabel":102,"galleryTitleAccent":103,"galleryTitleText":104,"heroImage":6,"image":105,"industry":106,"logoSrc":6,"meta":107,"navigation":99,"path":108,"productDescription":109,"productFeatures":110,"productLabel":111,"productStatus":112,"productTitleAccent":113,"productTitleText":114,"productUrl":60,"quoteAttribution":115,"quoteText":116,"readTime":6,"sections":117,"seo":122,"sitemap":123,"snapshotCompany":124,"snapshotFounded":125,"snapshotKeyOutput":126,"snapshotLocation":127,"snapshotProblem":128,"snapshotScale":129,"snapshotSize":130,"stem":131,"subcategory":6,"tag":6,"titleHtml":132,"videoUrl":133,"whatsnextHeadingHtml":134,"whatsnextParagraphs":135,"__hash__":139},"content/customer-stories/festivate.md","How Festivate built a branded contributor portal for the field on MediaLab",null,"Branded contributor portal for every upload|Real-time ingest visibility for the production team|Controlled sharing with download, preview, expiry, and password rules|Single workflow across stages, grounds, and partners|Festivate brand experience from first upload to final delivery|Operational confidence from doors-open onward","Festivate's portal on MediaLab","Content delivered through WeTransfer and consumer file-sharing tools|Selects chased over WhatsApp|No central visibility on what had arrived|Links broken, expired, or untracked|No Festivate brand presence in the contributor experience|Each team coordinating uploads in its own way|Scattered content collection and storage","The patchwork","The shift, in plain terms",{"type":13,"value":14,"toc":91},"minimark",[15,40,62,80],[16,17,21,25,28,31,34],"story-section",{"heading-html":18,"id":19,"num":20},"A workflow held together by \u003Cspan class='accent'>WeTransfer and WhatsApp\u003C/span>","story-section-1","01",[22,23,24],"p",{},"Festivate produces high-volume outdoor events. Dozens of photographers, videographers, influencers, and production staff capture content simultaneously across multiple stages and grounds. The schedule is unforgiving. Press deadlines don't move.",[22,26,27],{},"For a long time, content moved through that operation the way it moves at most live events. Files dropped into WeTransfer links. Selects chased through WhatsApp groups. Folders shared from personal accounts. Each contributor working from a different tool, with no central record of what had arrived or where it was going.",[22,29,30],{},"At a multi-day festival's scale, that stops being workable. With contributors capturing across stages and grounds at once, the question of what had come in and what was still missing became impossible to answer in real time, and impossible to defend in a brand conversation.",[22,32,33],{},"The pressure wasn't only operational. Festivals are time-critical. A photo not delivered is a story not told. The absence of a single, visible, branded ingest point turned a media-operations problem into a delivery-risk one.",[22,35,36],{},[37,38,39],"strong",{},"Festivate didn't add another consumer tool. They decided to deploy their own portal.",[16,41,45,48,52,55],{"heading-html":42,"id":43,"num":44},"What ruled out \u003Cspan class='accent'>per-seat SaaS\u003C/span> and consumer file sharing","story-section-2","02",[22,46,47],{},"The evaluation narrowed quickly. The platform had to sit above existing storage and distribution, not replace it:",[49,50],"story-checklist",{"items":51},"A contributor portal that worked on a phone in the field, with no app to install and no account to create|Granular sharing controls: download, preview, comment, expiry, password|Real-time visibility for the production team on what was arriving from whom|No per-seat licenses; contributor counts change by the hour at a live event|EU-hosted infrastructure",[22,53,54],{},"And the result had to be a Festivate product, not a vendor interface with a Festivate logo dropped into the corner. Contributors would open the portal on their phone in the field. If it didn't feel like Festivate, the trust signal was lost.",[22,56,57,58,61],{},"MediaLab had one property that ruled out most alternatives: it could be deployed as a fully branded contributor portal on a Festivate-branded subdomain. Not a configurable vendor login screen. Actually branded, end to end. Festivate could stand up a production-ready upload point at ",[37,59,60],{},"festivate.medialab.app",", without per-seat pricing, a separate contributor account system, or a new vendor relationship to maintain.",[16,63,67,70,73,76],{"heading-html":64,"id":65,"num":66},"How the \u003Cspan class='accent'>rollout\u003C/span> went","story-section-3","03",[22,68,69],{},"Implementation took place in the run-up to a live event. No rip-and-replace. No internal IT involvement. The Festivate team was operational on MediaLab before doors opened.",[22,71,72],{},"The branded portal at festivate.medialab.app went live first. QR codes at upload points around the festival grounds linked contributors directly to the field-optimized upload flow. Photographers could open the portal on their phone, tap once, and send files into Festivate's workspace. No account. No app.",[22,74,75],{},"The backstage dashboard came online alongside it. The Festivate media team could see what had arrived in real time, manage permissions, and push selects to press contacts with configurable download, preview, expiry, and password rules. The platform sat above existing storage and distribution, adding the control layer that had been missing without disrupting what already worked.",[77,78],"story-images",{"images":79},"/images/content/customers/festivate-mobile-upload.png|festivate.medialab.app, mobile upload in the field|/images/content/customers/festivate-sharing-controls.png|Sharing controls, configured per recipient",[16,81,85,88],{"heading-html":82,"id":83,"num":84},"What the Festivate MediaLab app \u003Cspan class='accent'>does today\u003C/span>","story-section-4","04",[22,86,87],{},"The Festivate MediaLab app is deployed and branded to serve Festivate's specific operational needs. The platform bent to fit the workflows, not the other way around.",[77,89],{"images":90},"/images/content/customers/festivate-field-crew.png|Field crew, directing operations on the grounds|/images/content/customers/festivate-dashboard.png|MediaLab in use, on-site at Festivate",{"title":92,"searchDepth":93,"depth":93,"links":94},"",2,[],"Festivate","2026-06-01","Multi-day outdoor festivals. Dozens of photographers, videographers, and production staff capturing content across stages and grounds. Press deadlines that don't move, and a media workflow held together by WeTransfer links and WhatsApp groups. When the patchwork stopped scaling, Festivate didn't add another consumer tool. They deployed their own portal on MediaLab.","md",true,"Multi-day festival production captured in real time, uploaded through a branded portal, and routed into Festivate's workflow without consumer file-transfer detours.","/images/content/customers/festivate-mainstage.png|MAINSTAGE AT CAPACITY|/images/content/customers/festivate-confetti.png|CONFETTI DROP, MID-SET|/images/content/customers/festivate-dj-booth.png|DJ BOOTH, REAL-TIME CAPTURE|/images/content/customers/festivate-fan-filming.png|CROWD-PERSPECTIVE FILMING|/images/content/customers/festivate-qr-upload.png|QR UPLOAD POINT ON THE GROUNDS|/images/content/customers/festivate-portal-mobile.png|FESTIVATE PORTAL ON MOBILE|/images/content/customers/festivate-dashboard.png|BACKSTAGE DASHBOARD, LIVE INGEST|/images/content/customers/festivate-coordinator.png|PRODUCTION COORDINATOR ON-SITE","ON THE GROUND","from day one.","Operational ","/images/content/blogs/blog-default.png","Live Events",{},"/customer-stories/festivate","A white-label, mobile-first contributor upload portal powered by MediaLab. Used by contributors in the field and by the Festivate production team backstage, with visibility into uploads and shares.","upload|Mobile-optimized upload flow|Built for the field, not the desk.|share|Granular share permissions|Download, preview, comment, expiry, password.|check-circle|No account required|Open URL, upload, done.|eye|Real-time ingest visibility|All incoming content, one view.|users|Unlimited contributors|No per-seat pricing.|server|EU-hosted infrastructure|Data residency by default.","BUILT ON MEDIALAB","IN PRODUCTION","a white-label contributor portal in production","Festivate MediaLab app,","FESTIVATE PRODUCTION TEAM","We wanted our contributors to upload to something that felt like Festivate, not a third-party tool. And we wanted to actually see what was coming in. MediaLab gave us both.",[118,119,120,121],"The challenge","The decision","The implementation","The outcome",{"title":5,"description":97},{"loc":108},"Festivate, multi-day outdoor festival production company","2013","The Festivate MediaLab app, a white-label, mobile-first contributor upload portal built on MediaLab.","Netherlands. Operations across multiple festival sites and partner production networks.","A patchwork of WeTransfer, WhatsApp groups, and consumer file-sharing tools with no central visibility, no brand presence, and no controlled sharing layer.","Dozens of photographers, videographers, and production staff capturing simultaneously across stages and grounds. Hundreds of uploads per event day.","1–50 employees","customer-stories/festivate","How Festivate built a \u003Cspan class='accent'>branded contributor portal\u003C/span> for the field on MediaLab","https://info.medialab.app/share/embed/Bd0jA/9d3a53829a4a2e277e02b35935fbda43130c028575ff6a3b7994b80738803253?player_nolabels=1","What this \u003Cspan class='accent'>foundation\u003C/span> makes possible next",[136,137,138],"festivate.medialab.app continues to support Festivate's event operations. The ingest and distribution question is answered. What that foundation makes possible now is the more interesting conversation: new event formats, new partner integrations, new contributor workflows handled inside the same operational frame.","At a live-events operator's scale, that foundation compounds. Every new photographer added mid-festival is already inside a controlled, branded system. Every new press contact who gets a share link inherits the same sharing controls. There is no renegotiation with infrastructure every time a new event spins up.","\u003Cstrong>A platform you build on. Not just a tool you license.\u003C/strong> That distinction matters when the operation runs in real time, in the field. When the ingest and sharing foundation is solid and branded, the question stops being whether the team can keep up. It becomes how much more they can capture.","VxP4t4_V5q3N7Tikp4RSusbRvJ2KoFT5ebC6Q8AWL08",1780669862929]